Frequently Asked Questions
Please read our FAQ before sending us a message.
You could be seeing this message for two possible reason, either the release timer is still counting down (products will become visible when the timer on the Home page reaches zero, try refreshing your browser page), or the item you want could have already been purchased by another customer.
Little Buddie sells via a release date therefore the website will receive an influx of visitors all trying to purchase items at the same time. All items are sold on a first come first serve basis. If someone has added an item to their cart it deducts/removes that item from the “shelf” as it would in a real store. If that customer decides not to continue with their purchase, items will be returned to the shelf available to be purchased again. If you notice something is initially out of stock check back regularly in case the item returns.
Don’t worry if you miss out this time, another release will be just around the corner, sign up to our newsletter so I can let you know when the next release will occur.
All Little Buddie orders include free postage Australia wide. Orders of 4 or more bibs include free registered post with tracking. If you would like to have tracking on your order of 1-3 bibs please select this option at the checkout stage of your purchase for a small additional fee.
Visa and MasterCard are accepted via PayPal; you don’t need a PayPal account to purchase, you can checkout as a guest using your credit card.
Orders will be posted within 2 business days of payment being received; if an item cannot be posted in this timeframe you will be advised. For delivery please allow up to 8 working days.
I recommend that bibs are washed in cold water (warm water is ok if needed) with a detergent that is free of bleach. Do not use fabric softener.
